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| Account Related FAQ Jump To A Question How do I transfer my domain name to Cheaps.net server? New Customers Transferring your domain: This article has been put in place in order for Cheaps.net to host your domain name and associate it with your hosting service. For this process to be completed successfully a domain name modification request needs to be placed with the company that your domain name is registered with, this is known as your domain registrar. The domain modification/transfer process is the complete responsibility of the customer (the domain owner). If you need assistance transferring your domain name, please contact your domain registrar for technical support - you've paid for this support by virtue of owning a domain name with the registrar. It is important to understand that Cheaps.net has no more power to transfer your domain than a complete stranger would. The following steps will get you started publishing your web site on one of our high-powered Windows 2000 web servers: 1.) Download an FTP Program. We strongly recommend CuteFTP or WS/FTP. Check out www.download.com to get ahold of either program. In this demonstration we'll use IPSwitch's WS/FTP program. 2.) Got your FTP program? Great, now open it up. If you are using WS/FTP you will see a sessions property window (users of CuteFTP will be asked for the same information just in different places in the program- check out the CuteFTP manual for more information.) Below is what you are asked for and what you need to enter: 3.) Got it all filled out? Great, click on connect and away you go! It should log you into a blank directory. At the top of the right screen under Remote Session you should see /yourloginame. 4.) On your right you are now seeing your web space. Whatever you upload there will be viewable on the web. On the left are the files in your hard drive. Double clicking, or dragging one of those files to the field on the right will upload it into your web space. To begin, browse to the folder on your hard drive that has your web site. (Clicking the arrow at the top of that screen will move you up a directory - double clicking on a directory will move you into that directory.) 5.) Found your files? Great, now highlight them and click the arrow pointing from the left to the right. The files should then begin transferring to your web space! 6.) Once you have uploaded your files browse to your web space such as http://member.cheaps.net/~yourusername. If you get a directory listing denied error then you need to check the files within your web space and make sure you have an "default.htm" file. If you don't then create one! Our server also looks for the other docs: index.html index.htm index.asp default.asp default.html default.htm 7.) Congratulations. You have now published content to your web site! How do I upload my files using Frontpage? FrontPage extensions are included free upon request with all accounts. Keep in mind that you will need a copy of the FrontPage program from Microsoft before you can begin following the directions below: Login: Choose "Open FrontPage Web" from the File Menu in FrontPage Explorer. It will ask you for a Web Server of File Location. Enter yourdomain.com and then "list webs". Next, you will need to select (double-click) the root web. The requested login and password will be the same as your FTP account. NTML Authentication Errors During The Login Process: To fix this problem, all one has to do is ensure they have "Client for Microsoft Networks" installed in their network settings, and make sure they have "Log on to Network" checked in the dial-up networking settings for their ISP. If this error continues please e-mail support@Cheaps.net. ge: FrontPage supplies you with two separate interfaces. The FrontPage explorer is used to manage the files within your web site. If you open a file in your web site another program called FrontPage Editor will open. When you are connected to your web then all changes made to any file you edit will be saved to your web. *Note: Although the software documentation states that you can create the site on your computer and then "publish" it to the web server, we do not recommend this. Many times publishing to the server from your computer will loose the Interactive web bots features that you may have setup when designing your site on your local computer. We recommend that you create your entire site by being connected to your web and saving directly to the server. To move files already created on your web site use the Import command found under the File menu within FrontPage Explorer to select the files to import to the server. This is by far the best method for moving files from your hard drive to the server. Additional support documents and complete ge instructions can be found at Microsoft's official FrontPage Home Page. How do I Setup Microsoft Outlook Express to check my mails? 1.Download the software 2.Run Outlook Express by clicking on its icon. 3.Creating a New Mail Account 4.Display Name 5.E-Mail Address Type in your email address. Ex: username@yourdomain.com 6.POP3 and SMTP Servers 7.Logon Information 8.Account Profile Name 10.Internet Access 11.Finish! Why have my CGI scripts stopped working? Since your account has been migrated from one server to another, the system path to your home directory has changed. Many CGI scripts have a variable set to your account's home directory. Your account may have had something like /home/ A second fix may be that you must edit your Web Service to recognize your PERL script's .pl extension. In this case, you can login to your Control Panel, click your domain, "Edit Web Service" and "Add" a CGI extension. Be default, .cgi is the only extension listed. What is the path for PERL? For Unix Servers it is the following: /usr/bin/perl. What is the sendmail path? What is the Cpanel software ? >> All of our Hosting Plans comes with your own Website Control Panel (Cpanel) that allows you to easily administer your website and includes an assortment of powerful features. We're currently running Cpanel 5 on our servers, and full documentation for it is built right in. Just load up your Cpanel and click the "Documentation" link found at the very bottom of the Cpanel screen. click here for a Live Demo!. Note: the Documentation will soon be updated to version 5 by the mfg. The online Tutorial can be viewed at: http://web.cpanel.net/docs/cp/ - If you would like to read the Master Cpanel Guide, please Click Here. To read this file you will need to have Adobe Acrobat Reader, or equivalent. To open the file you will need WinZip, or equivalent. Below is a list of a few of the functions of the Cpanel: 1. Cpanel 1. Cpanel All of these Hosting Packages include Cpanel, the best control panel in the industry! Now anybody can have Full "In Control" Features to administer their website like the professionals . . . You can access your control panel at either of these URL's: (This will not be active until your domain has been transferred to our nameservers.) You will be asked to enter your user / password to gain access to your Cpanel. The control panel is pretty much self explanatory, and there is an online Tutorial that can be viewed at: http://web.cpanel.net/docs/cp/ If you need more instruction, please Click Here to download a WinZip file containing more in-depth instructions on how to use your Cpanel. To read this file you will need to have Adobe Acrobat Reader, or equivalent. To open the file you will need WinZip, or equivalent. 2. FTP Accounts Accounts Used for managing access accounts to your web space. The creation of an FTP account will allow users to log into a sub directory from your main account without gaining access to your main accounts. You may resell this space. Sessions show any users that are currently logged into your domain. Settings allow you to modify access to your anonymous FTP site. More info on anonymous FTP ge in the Master Cpanel Guide. 3. CGI We have numerous customizable cgi scripts that have been pre-installed on the server for you to use with your own account. And, all of our packages allow for use of your own personal CGI scripts. 4. Web Page Protection Web page protection is used to limit access to any directory to users who enter a user/pass combo. To protect a directory within your Cpanel: 5. Email Email control panel allows instant creation of e-mail POP3, forwards, and aliased accounts. A POP3 account is a stand alone incoming e-mail account. Please Note: When creating additional accounts other than your default email account. The login for that account is NAME@domainname.com. Not just NAME. You must add the @domainname.com behind the account you created to receive email from the server for that specific account in your Eudora or Outlook mail client. Example if you create an additional account named johndoe to receive email on your server, you would set it up in your email client as follows :: Mail Server :: mail.yourdomain.com 6. Access Stats Access Stats provide access to many different programs that will analyze your access logs and show you more information about your web sites traffic. 7. File Manager The File Manager allows you to modify the files in your web site in real-time via a web based interface. You can perform many commands such as chmod as well as actually edit the file and save it directly to the web server. 8. Java Chat Java Chat allows you to access your personal java chat server and supplies the code for you to use the product on your own site. This is very basic. For a more robust chat, we recommend a remotely hosted chat room. We do NOT allow IRC chats. 9. Handlers / Mime-Types You will probably never need to use this portion of your control panel. A MIME type is basically what tells the web server that a .html document is a web page, and that a .gif doc is a gif image etc. 10. Custom Error Editor This section lets you customize the errors that your users will see instead of the generic server errors. You could create custom messages for any of these common errors: 400 - Bad Request Note: We've already created a custom 404 page that redirects users to your main web site instead of the default dead document. You can easily modify it if you like. 11. MySQL Databases To set up a database, click on the "SQL Database" Icon to add a new database and create a username and password to access it. You can use phpMyAdmin to administrate your mysql databases in a web based environment, or access it through Telnet. For more help, here's a beginners MySQL Tutorial, or visit www.mysql.com |
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