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[includes/left_box.htm] [includes/domain_box.htm] | | | Linux FAQ
Yes, we do support SMTP, Sendmail, Pop mail with all accounts.
Can I point additional domains to the same account? Yes, we can support Domain Aliasing if you Add 1/more domain aliasing into your account. Or you can point domain1.com to domain2.com, to the same homepage, into your subfolder or a subdomain, you must Add 1/more domain Add-Ons to enable it.
What is the Operating System and Server Software you use? Linux Redhat 7.x, and Apache the latest version Does the sub domain have its own FTP and Email? Yes, each sub domain has its own private FTP account and email forwarder.
Can I add any extra features for a fee? Yes, you can Upgrade from the small Plan to Bigger one. Please use this link for Upgrade/Downgrade.
Can you handle international orders and domains? Yes. We can host any domain name (including .info and .biz) and accept orders from any country worldwide.
Can I upgrade from one plan to another? You can only upgrade from the Lite hosting plan to the Standard plan or Deluxe Plan
How long does it take to set-up a new account?
Is there any fee to transfer my domain to you, in other words are there any fees to use your name servers (DNS)? May I know your name servers ? No. You can use our Primary DNS Server ns1.hostingcheaps.com and Secondary DNS Server: ns2.hostingcheaps.com.
CPanel QuestionsThe Cron Tab feature give you Web Access to the Cron program. The cron program will run a script every time you specify it to run. For example: NOTE: We do not allow Cron Jobs every minute.
What is the Web Protect feature? The Web protect feature allows you to easily password protect a folder in your account. With this feature you can add/delete users. The users will be prompted to enter a username and password before they are allowed access to a certain folder. This uses the Apache .htaccess and .htpasswd method.
What are the Error Pages listed in the CPanel? The error pages are pages that will show up if an incorrect request by a web page viewer has been made. If you create a 404 error page, then users will see this page if they try to go to a page which does not exist on your site. 400 - Bad Request
You can access Web Mail at http://yourdomain.com:2095/ If it is your main account, the username is your main account username and main password. If it is an extra POP account, the username is your email address (email@domain.com) and the email account password. We currently use NeoMail as our Web Mail System.
The TOOLS menu has many features. You can view your Graphical Web Stats here or check ANALOG stats. You can also check the error log, which can help in identifying errors in CGI scripts. Also in this menu are the canned cgi scripts. These are scripts which you can automatically installed into your account and run with no configuration. The Chat Room and Search Engine Submitter is also in this menu.
The ACCOUNT menu allows you to create your own mySQL databases. You can also access and edit CRON JOBS which you wish to run.
The account section gives you the option to change the main account password, set up sub domains (if you plan allows this) and to create error pages. It also allows you to administer your FTP accounts and if your plan allows create extra accounts.
The mail menu allows you to admin your E-Mail accounts/tools. In this section you can create POP accounts, forwarders, mailing lists and set a default account. You can also use this to block an email address.
http://yourdomain.com:2082/ or you can use the ip address in your Welcome Email (example : http://66.199.181.20:2082/) You will be prompted to enter your username and password before you log in.
The CPanel is an end user account manager where you can administer and make changes to your account. You can create email accounts, mailing lists etc in the cpanel.
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We have recently updated our international domain range (more than 81 country, includes 165 extension) Australian, Canada, China, New Zealand, Germany, Netherland, UK, Europe, USA, China, Japan, Trade Mark TM, Taiwan, Germany, Radio .FM, Radio .AM,and more countries are open for registrations.